Dr. Amy Narishkin, a cultural intelligence strategist and executive coach, in conjunction with Maryville University, has produced self-paced online training to create an engaged, inclusive culture where everyone can achieve their full potential.

If you’re looking to modify your traditional DEI training, we offer our $9 Cultural Intelligence (CQ) Training...
In light of changing approaches to DEI, we've partnered with Dr. Amy Narishkin and Maryville University to provide the perfect next step from traditional DEI...Cultural Intelligence (CQ) training.
*McKinsey & Company, Journal of International Business, Harvard Business Review, and Cultural Intelligence Center are cited. $9 per employee offered at volume when each employee in your organization is offered training.
$9 Cultural Intelligence Training and Assessment...
Dr. Amy Narishkin, a cultural intelligence strategist and executive coach, in partnership with Maryville University, offers self-paced online training to create an engaged, inclusive culture where no one in your organization is inadvertently sidelined or silenced.
In this environment, engagement and retention increase, financial performance accelerates, and customers are happier.
In this interactive program, participants will:
Build Common Vocabulary
When we’re talking with another person, if you don’t have a common vocabulary, you don’t really know what a person means by any particular word or phrase. Develop a shared understanding of words, phrases, and ideas to improve communication and build trust.
Make the Business Case for Diversity
“Diversity” has become a new buzzword. Some people are sick of it, and think or say, "We’ve got it already. Look at all the progress we’ve made." Others say, "We haven’t done enough. Equity in our institutions hasn’t been achieved. With all the talk about diversity, is it worth the effort?" Explore the case to be made for supporting a diversity effort in your organization.
Outsmart Hidden Assumptions
When talking with another person, if you don’t slow down and recognize the assumptions you hold about them or their situation, you run the risk of missing the opportunity for genuine connection and/or real problem-solving. Both of you end up feeling alienated, and the conversation shuts down. Learn how to recognize and outsmart assumptions.
Express Compassion
In the middle of a conversation with someone, have you ever thought: "You just don't get it" or "You really don't understand me." We've all been there. Also, at one time or another, we've all been that other person, the one who's not really listening. To make the conversation work, you need to slow down, withhold your assumptions, and work to express compassion. Discover the steps for showing genuine compassion so people you talk with feel valued and seen.
Recognize Our Culture
It's our cultural environment that shapes our assumptions, preferences, and biases. Learning about and becoming more and more aware of our own culture's characteristics allows us to see what's driving our thoughts, feelings, words, and actions. This cultural self-awareness is what empowers us to adapt our behavior to show ourselves and others genuine respect, each within our own unique context. That respect is what opens up opportunities for genuine human connection, increasing collaboration, camaraderie, and trust.
Seek Shared Understanding
When you're part of the dominant culture, you tend to be the knower rather than the learner, the speaker rather than the listener in a conversation. It’s not any one person’s defect; it’s our cultural default. These cultural defaults or characteristics often translate to reflexively fixing or correcting other people's problems without listening well. But when you know better, you can do better. Discover the heart of active listening and how to get to a shared understanding, even with people who have a very different perspective. Learn how to create a win-win scenario for you and them!
Online self-study can empower your entire organization with the vocabulary, skills, and attitude to talk and work with just about anyone. They'll build your cultural intelligence at their own pace in the safety of their own space. In six lessons, they'll learn how to interact one-to-one with colleagues and clients who may seem different to them. Since culture is built on one interaction at a time, they'll discover that cultural intelligence is the way to appreciate and support differences and recognize them as an asset for your organization.
This online course was created to address several challenges facing modern leaders and organizations, including:
As a result of the self-study course, participants and teams will be able to:
Our courses are 100% online, which means your people can learn while anywhere in the world. All that's needed is an internet connection and a computer or mobile device. Access to course materials is available 24/7.
We understand that your time is valuable. That's why we offer flexible schedules that allow you to learn at your own pace. Whether you're a full-time student or a working professional, we have a program that will fit your needs.
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